Common Questions About Your Privacy on 71 2d
We collect your name, email address, phone number, account credentials and date of birth during registration. When you deposit via DANA, OVO, GoPay or QRIS, we also store the payment method details and transaction records. This information allows us to verify your identity, process your account and comply with local regulations where local law permits.
We retain your information for a retention period after account closure to fulfil legal and tax obligations, then securely delete it. The exact timeline depends on local law and regulatory requirements in your region. Contact our support team for your specific retention schedule.
Yes. Open a data access request through live chat, email or your Account Settings. We compile your full profile, transaction history and gameplay records and send them to your registered email within local law timelines, typically within 30 days.
We do not sell or rent your personal information. Payment processors like DANA, OVO, GoPay and QRIS receive only the details needed to complete deposits and withdrawals. Support and fraud-prevention vendors access limited data solely to service your account where local law permits.
All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end using industry-standard SSL protocols. Your payment method details are tokenized and never stored in plain text on our servers, and we comply with local payment security standards.
Contact our support team immediately if you suspect unauthorized access or data misuse. We investigate all reports, notify you of findings and take corrective action. You may also file a complaint with the local data protection authority where local law permits.
Yes. Withdraw consent for promotional communications anytime in Account Settings > Privacy & Data, or click the unsubscribe link in any email. We stop sending marketing messages within 24 hours while maintaining operational and account-security notices.
